How long does it take to complete the Specialization?

<text variant="body1">This professional certificate is self-paced, that is, you can allocate your time commitment based on your schedule. <text variant="body1">For example, if you spend 8–10 hours/week, you can complete the program in approximately 3 months. <text variant="body1">If you spend less time, for example, 4-5 hours/week, you can complete the program in 6 months.

What background knowledge is necessary?

<text variant="body1">This certificate is suitable for anyone interested in becoming a Business Analyst and does not require any prior experience in the field. <text variant="body1">You should have basic computer literacy and a working knowledge of Office productivity tools, such as Word, Excel, and PowerPoint.

Do I need to take the courses in a specific order?

The courses in this certificate have been designed in a logical sequence. It is recommended that the courses be taken in the order they are presented to derive maximum learning.

What does a business analyst do?

A business analyst identifies business needs, analyzes processes, and recommends solutions to improve efficiency and effectiveness. They also gather and interpret data, communicate with stakeholders, and help implement changes to drive business success.

How does a business analyst contribute to a company’s success?

<text variant="body1">Business analysts help companies make data-driven decisions, streamline operations, and implement effective solutions, leading to increased productivity, reduced costs, and improved overall performance.

What skills are essential for a business analyst?

<text variant="body1">Essential skills for a business analyst include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, proficiency in data analysis tools, and a solid understanding of business processes and IT systems.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Certificate, you’re automatically subscribed to the full Certificate. Visit your learner dashboard to track your progress.

IBM Business Analyst Certificat Professionnel

IBM Business Analyst Certificat Professionnel

Get job-ready as a Business Analyst. Build the essential skills, technical expertise, and hands-on experience with key business analysis tools

Instructeurs : IBM Skills Network Team

Inclus avec Coursera Plus

Série de 8 cours

Obtenez une qualification professionnelle qui traduit votre expertise

4.8

(585 avis)

niveau Débutant

Expérience recommandée

Planning flexible

12 semaines à 5 heures une semaine

Apprenez à votre propre rythme

Obtenir un Certificat

Avec des formules payantes

Série de 8 cours

Obtenez une qualification professionnelle qui traduit votre expertise

4.8

(585 avis)

niveau Débutant

Expérience recommandée

Planning flexible

12 semaines à 5 heures une semaine

Apprenez à votre propre rythme

Obtenir un Certificat

Avec des formules payantes

Ce que vous apprendrez

Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)
Develop hands-on practical skills and prepare for ECBA certification valued by employers
Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management
Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Compétences que vous acquerrez

Outils que vous découvrirez

Détails à connaître

Certificat partageable

Ajouter à votre profil LinkedIn

Enseigné en Anglais

Récemment mis à jour !

juin 2025

90 exercices pratiques

Découvrez comment les employés des entreprises prestigieuses maîtrisent des compétences recherchées

En savoir plus sur Coursera pour les affaires

logos de Petrobras, TATA, Danone, Capgemini, P&G et L'Oreal

Certificat professionnel - série de 8 cours

Kickstart your career with the IBM Business Analyst Professional Certificate — a comprehensive program designed to equip you with the job-ready skills needed to thrive in a growing field. With an 11% projected growth in management analyst positions (2022–2032, U.S. Labor Department) and average U.S. salaries for Business Analysts as $85,452 and $84,998 for women and men respectively (IIBA), this program sets you up for success.

A Business Analyst bridges stakeholders and project teams, translating needs into actionable solutions, identifying requirements, delivering insights, and ensuring goals are met.

This program includes self-paced courses, focusing on both foundational and advanced concepts.

Gain a thorough understanding of the business analysis process and the role and responsibilities of a Business Analyst.

Learn essential skills in process modeling, requirements gathering, and stakeholder engagement. Apply systems analysis tools to real-world scenarios and gain proficiency in data analysis and visualization using Excel and Cognos.

The program aligns with the Business Analysis Body of Knowledge (BABOK) to prepare you for completing the Entry Certificate in Business Analysis (ECBA).

Projet d'apprentissage appliqué

Throughout this certificate, you will complete hands-on labs and projects to help you gain practical experience in process modeling, requirements-gathering, systems analysis, data analysis, data visualization, and project management.

Some examples of the labs and projects includedare:

Lab: Using Tools for Documenting Requirements
Lab: Visualizing and Improving a Business Process
Lab: Creating a Business Analysis Matrix
Lab: Evaluating Digital Transformation Scenarios
Project: Streamlining Hospital Operations through Business Analysis
Lab: Create a Flowchart for Order Management
Lab: Create a Use Case Diagram
Project: Project: Business Analysis and Modeling for an eBike Rental Startup
Lab: Create a Traceability Matrix
Lab: Develop a Stakeholder Register
Final Project: Creating Visualizations Using Cognos Analytics
Final Project: Creating Visualizations Using Google Looker Studio
Lab: Creating a Simple Dashboard with Excel

Introduction to Business Analysis

COURS 113 heures

Ce que vous apprendrez

Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)
Develop hands-on practical skills and prepare for ECBA certification valued by employers
Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management
Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Compétences que vous acquerrez

Business Analysis, Gap Analysis, Digital Transformation, Business Process Modeling, Change Management, Requirements Analysis, Microsoft Excel, Stakeholder Management, Technology Strategies, Stakeholder Communications, Business Analytics, Business Requirements, Analysis, Project Management, Systems Analysis et Requirements Elicitation

Excel Basics for Data Analysis

COURS 212 heures

Ce que vous apprendrez

Display working knowledge of Excel for Data Analysis.
Perform basic spreadsheet tasks including navigation, data entry, and using formulas.
Employ data quality techniques to import and clean data in Excel.
Analyze data in spreadsheets by using filter, sort, look-up functions, as well as pivot tables.

Compétences que vous acquerrez

Microsoft Excel, Data Quality, Data Manipulation, Excel Formulas, Data Cleansing, Pivot Tables And Charts, Data Import/Export, Google Sheets, Data Wrangling, Spreadsheet Software, Data Science, Information Privacy, Data Analysis et Data Integrity

Data Visualization and Dashboards with Excel and Cognos

COURS 315 heures

Ce que vous apprendrez

Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.
Explain the important role charts play in telling a data-driven story.
Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.
Build and share interactive dashboards using Excel and Cognos Analytics.

Compétences que vous acquerrez

Pivot Tables And Charts, Microsoft Excel, Dashboard, Histogram, Data Visualization, IBM Cognos Analytics, Tree Maps, Data Storytelling, Data Analysis, Scatter Plots et Data Visualization Software

Business Analysis: Process Modeling & Requirements Gathering

COURS 421 heures

Ce que vous apprendrez

Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience
How to apply BABOK principles in real-world scenarios
Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights
Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

Compétences que vous acquerrez

Business Analysis, Business Process Modeling, User Story, Requirements Management, Stakeholder Analysis, Agile Methodology, Process Optimization, Data Modeling, Process Improvement, Business Process, Gap Analysis, Process Analysis et Requirements Analysis

Business Analysis: Project and Stakeholder Management

COURS 520 heures

Ce que vous apprendrez

Job-ready skills in project and stakeholder management that employers value in a good business analyst
The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management
How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies
How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

Compétences que vous acquerrez

Project Management, Communication Strategies, Risk Management, Stakeholder Engagement, Stakeholder Management, Stakeholder Analysis, Communication, Stakeholder Communications, Business Analysis, Project Coordination, Project Planning, Plan Execution et Requirements Analysis

Business Analysis: Preparation Exam for ECBA Certification

COURS 63 heures

Ce que vous apprendrez

The IIBA-ECBA certification education requirements, experience requirements, and the end-to-end sign-up and testing process
The nine domains of the IIBA-ECBA test and the percentage of questions from each domain
Practice questions and mock exams, simulating the real ECBA test environment
Additional study sources and testing tips

Compétences que vous acquerrez

Stakeholder Engagement, Requirements Management, Business Requirements, Business Process, Ethical Standards And Conduct, Business Analysis et Needs Assessment

Capstone Project: Applying Business Analysis Skills

COURS 721 heures

Ce que vous apprendrez

Gain practical, in-depth experience that builds confidence and readiness for entry-level roles in business analysis
Apply the concepts and skills acquired to execute a practical business analysis project
Showcase proficiency in core business analysis skills, including process modeling, requirements gathering, risk assessment and system analysis
Demonstrate proficiency in using relevant business analysis tools and technologies, such as Excel and LucidChart

Compétences que vous acquerrez

Stakeholder Analysis, Risk Mitigation, Scope Management, Business Process Modeling, Stakeholder Engagement, Work Breakdown Structure, Project Scoping, Business Requirements, Risk Analysis, Business Analysis, Requirements Analysis, Risk Management, Process Flow Diagrams, Presentations, Stakeholder Management, Requirements Elicitation, Project Management, Process Optimization, Looker (Software) et Data Analysis Software

Generative AI: Revolutionizing Business Analysis Techniques

COURS 810 heures

Ce que vous apprendrez

Apply generative AI tools and techniques to automate and enhance key business analysis activities.
Integrate generative AI capabilities with common business analysis tools such as Excel, documentation platforms, and visualization software.
Develop customized prompt strategies for specific business analysis use cases to achieve consistent, high-quality AI outputs.
Address practical implementation challenges, including data privacy, maintaining appropriate oversight, and managing organizational change AI.

Compétences que vous acquerrez

Generative AI, Business Analysis, Stakeholder Communications, Requirements Elicitation, Process Optimization, Responsible AI, Data Analysis, Prompt Engineering, Artificial Intelligence, Workflow Management, Business Requirements, Business Process Automation, Data Presentation, Data-Driven Decision-Making et Requirements Analysis

Obtenez un certificat professionnel

Ajoutez ce titre à votre profil LinkedIn, à votre curriculum vitae ou à votre CV. Partagez-le sur les médias sociaux et dans votre évaluation des performances.

Instructeurs

IBM Skills Network Team

84 Cours1 579 717 apprenants

Daniel C. Yeomans

SkillUp

29 Cours154 048 apprenants

Shubhra Das

SkillUp

7 Cours50 993 apprenants

Offert par

IBM

SkillUp

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Foire Aux Questions

This professional certificate is self-paced, that is, you can allocate your time commitment based on your schedule.

For example, if you spend 8–10 hours/week, you can complete the program in approximately 3 months.

If you spend less time, for example, 4-5 hours/week, you can complete the program in 6 months.

This PC is suitable for those aspiring to or currently working in business analysis, including:

·Professionals transitioning into a Business Analyst role

·Graduates or students interested in pursuing a career in business analysis

·Individuals from various backgrounds with an interest in data analysis, IT, and business processes

·Anyone seeking to acquire the technical and soft skills needed to excel as a Business Analyst

·Business Analysts looking to deepen their expertise in specific areas or topics

·Professionals seeking the formal knowledge and skills required for the ECBA certification

This certificate is suitable for anyone interested in becoming a Business Analyst and does not require any prior experience in the field.

You should have basic computer literacy and a working knowledge of Office productivity tools, such as Word, Excel, and PowerPoint.

The certificate is designed to give you the job-ready skills you need to start your career as a business analyst. This includes a holistic skillset, encompassing skills such as problem-solving, analytical thinking, stakeholder management, communication, and teamwork.

Additionally, the program prepares you for taking the Entry Certificate in Business Analysis (ECBA) exam. Plus, it also helps you with other advanced certifications, like Certification of Capability in Business Analysis (CCBA) and PMI Professional in Business Analysis (PMI/PBA).

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¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2024 - 10/1/2025)