Johns Hopkins University
Patient Safety Specialization
Johns Hopkins University

Patient Safety Specialization

Become a Leader in Patient Safety. Master the strategies and tools to implement effective patient safety and quality initiatives.

David Schwartz
Bob Hody
Melinda Sawyer

Instructors: David Schwartz

Included with Coursera Plus

Get in-depth knowledge of a subject

(1,558 reviews)

Beginner level

Recommended experience

1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject

(1,558 reviews)

Beginner level

Recommended experience

1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Identify the core aspects of a strong patient safety culture.

  • Describe the attributes of systems and processes that support a strong patient safety culture and a culture of continuous learning.

  • Analyze safety and quality measures to identify areas for improvement as well as to monitor and sustain improvement projects.

  • Develop a patient safety or quality improvement strategic plan.

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
19 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Johns Hopkins University

Specialization - 7 course series

What you'll learn

  • Describe a minimum of four key events in the history of patient safety and quality improvement.

  • Define the key characteristics of high reliability organizations.

  • Explain the benefits of having strategies for both proactive and reactive systems thinking.

Skills you'll gain

Patient Safety, Systems Thinking, Risk Analysis, Reliability, Proactivity, Health Care, Health Care Administration, Safety Standards, Continuous Quality Improvement (CQI), Resilience, Quality Improvement, Problem Solving, and Health Systems

What you'll learn

  • Review essential elements of a safety culture.

  • Describe how healthcare organizations identify and mitigate safety hazards.

  • Identify how patients and family members contribute to developing a safety culture.

  • Identify strategies for improving communication and teamwork .

Skills you'll gain

Patient Safety, Teamwork, Patient-centered Care, Patient Advocacy, Stress First Aid, Safety Standards, Communication, Collaboration, Healthcare Ethics, Accident Prevention, Accountability, Risk Management, and Leadership

What you'll learn

  • Describe approaches for selecting and scoping a patient safety or quality improvement project.

  • Compare and contrast QI/PI approaches: A3 Thinking, Design Thinking, and Translating Research into Practice (TRiP).

  • Create a project charter or A3 using SMART goals.

  • Explain the usage of several root cause identification tools in the course of running a project.

Skills you'll gain

Continuous Quality Improvement (CQI), Patient Safety, User Centered Design, Creative Problem-Solving, Brainstorming, Design Thinking, Solution Design, Creativity, Collaboration, Empathy, Innovation, Quality Improvement, Patient Flow, and Project Management

What you'll learn

  • Recognize the importance of planning for project sustainment.

  • Use the pre-mortem exercise to identify risks of project failure.

  • Design a change management plan that addresses technical and adaptive challenges.

  • Describe the 4E’s + 2 Model and its use to engage stakeholders.

Skills you'll gain

Conflict Management, Communication Strategies, Risk Management, Patient Safety, Teamwork, Continuous Quality Improvement (CQI), Risk Analysis, Project Planning, Planning, Leadership, and Change Management

What you'll learn

  • Apply the 4 E's model and TRiP into developing your specific aims.

  • Identify the criteria to determine if a QI project needs to be submitted to the IRB.

  • Develop a plan to address the adaptive and technical challenges in your project.

  • Create a plan to turn a local QI project into a system-wide project.

Skills you'll gain

Patient Safety, Continuous Quality Improvement (CQI), Risk Management, Institutional Review Board (IRB), Nurse Education, Infection Control, Intensive Care Unit, and Safety Training

What you'll learn

  • Describe why measurement is important to quality improvement work.

  • Locate external sources of quality and safety measures and associated performance data.

  • Identify those data that are useful for monitoring and evaluating quality improvement projects.

Skills you'll gain

Descriptive Statistics, Data Integration, Continuous Quality Improvement (CQI), Value-Based Care, Data Quality, Data Analysis Software, Health Policy, Data Analysis, Patient Safety, Performance Measurement, and Statistical Inference

What you'll learn

  • Identify a patient safety or quality issue within your own area of practice, and describe concrete processes for addressing the issue.

  • Describe steps needed within your organization to move toward high reliability.

  • Describe intended steps for a focused career plan in becoming a patient safety and quality leader.

Skills you'll gain

Persuasive Communication, Patient Flow, Safety Standards, Quality Improvement, Case Management, Leadership, Patient Safety, Corrective and Preventive Action (CAPA), Systems Of Measurement, and Continuous Quality Improvement (CQI)

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

David Schwartz
Johns Hopkins University
1 Course5,672 learners
Bob Hody
Johns Hopkins University
1 Course10,722 learners
Melinda Sawyer
Johns Hopkins University
1 Course37,448 learners
Eileen Kasda
Johns Hopkins University
1 Course11,926 learners
Lisa H. Lubomski, PhD
Johns Hopkins University
1 Course5,941 learners
David Thompson DNSc, MS, RN
Johns Hopkins University
1 Course6,631 learners

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