What will I gain from the active listening course?

You’ll strengthen global empathy, manage difficult conversations, and improve alignment across diverse teams.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Can I take the course for free?

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

Will I earn university credit for completing the Specialization?

This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

Executive Communication Excellence Specialization

Executive Communication Excellence Specialization

Executive Communication Excellence. Master active listening, writing, and GenAI tools to elevate executive presence and communication.

Instructors: Julian Jenkins

Included with Coursera Plus

Learn more

3 course series

Get in-depth knowledge of a subject

Intermediate level

Recommended experience

2 months at 16 hours a week

Flexible schedule

Earn a career credential

Share your expertise with employers

3 course series

Get in-depth knowledge of a subject

Intermediate level

Recommended experience

2 months at 16 hours a week

Flexible schedule

Earn a career credential

Share your expertise with employers

What you'll learn

Listen with intent to build trust and resolve conflicts.
Write clearly for business and technical audiences.
Use GenAI to craft and refine communication.
Lead with clarity and influence across teams.

Overview

Executive Communication Excellence equips professionals with clarity, empathy, and influence. This specialization develops the core communication competencies every leader needs today—intentional listening, clear writing, and GenAI-powered messaging. You'll learn how to actively listen across cultures, write professional business and technical documents, and leverage tools like ChatGPT for presentations, executive summaries, and stakeholder messaging. Designed for busy leaders, the courses blend frameworks, templates, AI tools, and hands-on projects to elevate your communication across functions and regions. By the end, you’ll confidently lead with communication that inspires trust, alignment, and results.

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English

Advance your subject-matter expertise

Learn in-demand skills from university and industry experts
Master a subject or tool with hands-on projects
Develop a deep understanding of key concepts
Earn a career certificate from Starweaver

Specialization - 3 course series

Mastering Active Listening in the Global Workplace

Course 14 hoursView course

What you'll learn

Apply active listening techniques to enhance communication and collaboration.
Demonstrate empathy and emotional intelligence in professional interactions.
Use reflective listening to resolve conflicts effectively.
Interpret and leverage non-verbal communication cues to strengthen relationships.

Skills you'll gain

Active Listening, Communication Strategies, Non-Verbal Communication, Empathy, Teamwork, Cultural Diversity, Cultural Sensitivity, Communication, Digital Communications, Rapport Building, Interpersonal Communications, Conflict Management, Emotional Intelligence, Collaboration, and Virtual Teams

Business Writing & Technical Writing Immersion

Course 26 hoursView course

What you'll learn

Compose clear, concise, and impactful content tailored to diverse business contexts.
Evaluate reader needs to craft engaging and persuasive messages that foster loyalty.
Design structured and strategic writing to communicate with confidence, authority, and charisma.
Deliver messages with charisma, precision, and style to captivate and influence your audience.

Skills you'll gain

Business Writing, Concision, Grammar, Persuasive Communication, Proofreading, Communication, Writing, Productivity, Report Writing, Technical Writing, Prompt Engineering, Business Communication, Technical Communication, Target Audience, Editing, and Writing and Editing

CEO Playbook: Generative AI

Course 37 hoursView course

What you'll learn

Evaluate AI as a cognitive partner to enhance thinking and strategic vision.
Develop AI-enhanced communication strategies while maintaining an authentic voice.
Transform strategic planning using AI for insights, scenario planning, and innovation.
Design ethical AI implementation frameworks that balance automation and human judgment.

Skills you'll gain

Strategic Decision-Making, Stakeholder Communications, Competitive Intelligence, Responsible AI, Organizational Change, Business Transformation, Communication Strategies, Analytical Skills, Generative AI Agents, Leadership, Business Leadership, ChatGPT, Strategic Marketing, Google Gemini, Anthropic Claude, Business Strategy, Business Ethics, Digital Transformation, Strategic Planning, and Strategic Leadership