Spécialisation Generative AI for Customer Support

At IBM, we know how rapidly tech evolves and recognize the crucial need for businesses and professionals to build job-ready, hands-on skills quickly. As a market-leading tech innovator, we’re committed to helping you thrive in this dynamic landscape. Through IBM Skills Network, our expertly designed training programs in AI, software development, cybersecurity, data science, business management, and more, provide the essential skills you need to secure your first job, advance your career, or drive business success. Whether you’re upskilling yourself or your team, our courses, Specializations, and Professional Certificates build the technical expertise that ensures you, and your organization, excel in a competitive world.

In a world marked by relentless evolution, versatility, adaptability, and interdisciplinary skills are key to thriving professionally. At SkillUp, we focus on designing outcome-driven skill-development programs that transform lives and careers worldwide. Whether it’s landing your first job, advancing in your career, mastering efficiency in your role, or making breakthroughs in diverse careers, our courses equip you with the skills and confidence to set you up to hit the ground running. Combining sound instructional design, engaging multimedia, and real-world problem-solving, we create learning journeys that build knowledge step by step. We present learners with open-ended, real-world problems that help them apply acquired knowledge as they progress through their learning journey. This also allows learners to develop critical thinking, problem-solving, and collaborative skills. Our courses, specializations, professional certificates, and virtual and blended learning programs help learners and organizations upskill on the world’s latest technologies, functional domains, and human skills.